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Return Policy

We welcome all returns/exchanges on eligible products and orders within 30 days of the delivery date of your order. The returned product(s) must be in new condition and include original packaging. After the 30 day period, no returns/exchanges are accepted.

All About Vibe products are 100% made-on-demand (each product is manufactured at the time of the order).  

Our custom pillows are designed specifically for you, using your image, and are not eligible for a return at any time. If you are for some reason not satisfied with your order please reach out to us and we'll make sure to get the issue corrected.

The customer will be responsible for the shipping costs of the returned item/s. Shipping costs are non-refundable.

If a product needs to be exchanged or returned for a refund, please send us an email to [email protected] and send your item to 100 N Fairway Dr. Unit 116, Vernon Hills, Illinois USA 60061.

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